Privacy Policy for Mutz Nutz Pet Care

Effective Date: 13/05/2013

Mutz Nutz Pet Care (referred to as “we”, “us”, or “our”) is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://mutznutz.ie/, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully.

Contact Details

Data Controller: Mutz Nutz Pet Care
Address: 3 Beechfield Avenue, Cromwellsfort Road, Walkinstown, Dublin 12, Dublin, D12HK00, Republic of Ireland
Registration Number: 493147
Email: enquiries@mutznutz.ie

Personal Data We Collect

We collect personal data when you use our Site, make a purchase, or interact with us. This may include:

Identity Data includes first name, last name.
Contact Data includes billing address, delivery address, email address, and telephone numbers.
Financial Data includes payment card details.
Transaction Data includes details about payments to and from you and other details of products you have purchased from us.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
Usage Data includes information about how you use our website, products, and services.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

How We Use Your Personal Data

We use your personal data in various ways, including to provide and improve our services, process your transactions, manage your account, conduct analytics, deliver targeted advertising, and comply with legal obligations.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Site and store certain information. This includes the use of Google Analytics 4 to understand how our customers use the Site. You can manage your cookies at the browser level, but please note that disabling cookies may affect the functionality of the Site.

Sharing Your Personal Data

We may share your personal data with third parties in certain circumstances, including:

With service providers who perform services for us.
To comply with legal obligations.
To protect the rights and safety of Mutz Nutz Pet Care, our customers, or others.

Your Rights Under GDPR

Under the GDPR, you have various rights regarding your personal data, including the right to access, correct, delete, restrict, or object to our use of your personal data. To exercise these rights, please contact us at enquiries@mutznutz.ie.

Data Security

We have implemented measures designed to secure your personal data from accidental loss and from unauthorised access, use, alteration, and disclosure.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at enquiries@mutznutz.ie.

jesse-james Paul

13:59 15 Nov 24

Ger Behan

16:00 12 Nov 24

For all your pets, food friendly staff

N Doyle

00:20 28 Oct 24

Best pet shop ever

Matt Carroll

12:10 23 Oct 24

Prices of dog & cat food are getting silly. May gave to shop elsewhere/ online...

Bob Loblaw

01:48 06 Oct 24

Really good, staff are great.

00:02 04 Oct 24

14:29 26 Sep 24

19:53 12 Sep 24

19:00 08 Sep 24

Great local pet supply shop in Dublin 12, if not a little pricy, but friendly knowledgeable staff.It's hard for the kids not to be distracted from the pet Bunnies and Guniepigs for sale.

David Browne

16:42 22 Aug 24

Dariusz Zywczak

15:33 11 Aug 24

very good service, the knowledge of the seller is very large. I recommend to everyone

Петро Мельничук

15:43 10 Aug 24

stephen murray

18:15 18 Jul 24

Lovely Staff always lovely to deal with

Joseph Larkin

18:04 29 Jun 24

Niamh Gannon

08:49 28 Jun 24

Steve Gamble

08:28 16 Jun 24

Great advice given for me doggy pal Alfie who is a Cockerpoo struggles with stomach issues. The return to the wild food sold here has changed all of our lives in the household. Happy dog and happy openers 👍

Lza s

18:13 14 May 24

Really good pet shop has almost everything absolutely love it really good prices to and the staff couldn't be nicer or more helpful 💖

Giada Zan

12:31 13 May 24

Professional and very friendly staff

Sandra O'Neill

21:17 08 May 24

Fantastic products, especially own brand food, and exceptional customer service. Highly recommend.

jim brock

18:33 27 Apr 24

Very professional and experienced dog groomer

nathan bracken

12:48 10 Apr 24

Beautiful place , beautiful staff , beautiful animals and just a great place to shop for my feathered friend whom Jack in tallaght Kindly introduced me to :)

Karen Holden

13:46 06 Mar 24

Nothing bad to say it's a small petshop full of product's they just didn't stock what I needed

trish beatty

23:05 26 Feb 24

Great shop and really helpful and nolagible staff . Such a very welcoming shop for humans and animals.

Conor Kearns

02:19 24 Feb 24

jenny cowley

18:27 22 Feb 24

john doherty

23:13 17 Feb 24

Excellent shop staff very friendly

Francis Kelly

15:31 15 Feb 24

AOIFE RYAN

14:38 03 Feb 24

Lovely staff, really helpful, great selection

David Delaney

10:44 28 Jan 24

Very good

Laurinda Barber

12:15 18 Jan 24

17/1/24Very happy customerMaisie was groomed and is delighted with herself and Mutz Nutz.Her bed is from there too.Thank you from Maisie 😻

Esraa Ads

10:42 11 Jan 24

Small pet shop but has good variety of things. Girls were really helpful despite going last minute before closing.

06:33 22 Dec 23

21:45 21 Dec 23

16:06 12 Dec 23

09:37 29 Nov 23

Great place to get dog food :)

A Google User

Tom R

17:20 22 Nov 23

Ann Marie Frehill

20:12 20 Nov 23

Very informative and very helpful

catherine whelan

10:55 17 Nov 23

Mark Brady

12:44 16 Nov 23

All of the staff in Mutz Nutz are really amazing. They know everything there is to know about cat food and cat care. Top class!!

John H

09:52 09 Nov 23

Baught this yesterday 08/11/23 was told bag was damaged could have it a bit cheaper... not out of date by a year always check before u buy don't assume the shop knows their stock

jam darcy

22:51 03 Nov 23

Terrible conditions for the animals, only heard bad things and had to see for myself. The fish were in way too small of a tank for the filters to handle the bio-load of them, which was clear from the filth of them. Tank hanging off of a banister, dangerous if someone was to walk into it. Small animals not taken proper care, Guinea pigs didn’t have enough food/hay or even just hides. Would rather spend my money in a place that actually cares about their animals. Would give no stars if possible.

Joe Tangco

12:45 17 Oct 23

Very friendly service and knowledgeable with cat supplies. They also have a loyalty scheme which is great.

anto reilly

09:38 03 Oct 23

lovely pet shop nice friendly knowledged staff keenly priced

John Connolly

11:13 10 Sep 23

Nice shop girl staff very helpfulĺ

Imelda Haughton

05:23 04 Sep 23

Great service and plenty of products for your pets here.

gmcgill

17:18 26 Aug 23

Lovely knowledgeable staff, great range of products for cats!

robyn smullen

00:21 15 Jul 23

Was a good place, brought my dog here since he was a pup. however, recently cancelled my dogs session within twenty four hours when I had booked it two months in advance. I understand some people can't handle difficult dogs but why wait two months to tell me? I could of used that time to find him a new groomer who were properly suited to handle him, by the time I find a new groomer, they will most likely have to shave him down because by that time, his coat will be overgrown. very unprofessional and extremely disappointed by this turn of events.

Linda Hayden

05:21 08 May 23

Great place, very friendly and knowledgeable staff and they have a great loyalty scheme. I only docked a point as there should be a sign up saying other dog foods are out the back. When I asked for their own brand the assistant said "oh they're out the back, did you not know that?" Well no, it's my first time in your shop and there's no sign. She was then very helpful, so it's not a reflection on her. They clearly have a huge amount of repeat customers from what I saw when I was there.

Sheana Baker Casey

14:37 18 Apr 23

If I could give zero I would. Cancelled my dogs groom less than 24 hrs in advance, after waiting 2 and a half months for an appointment. No apology and no reschedule. Avoid at all costs!